Attention Members:
Due to the continued closure of the gym, all accounts are frozen until we are able to reopen. There will be no billing of membership dues until the point in which we are able to open our doors and resume business. There is nothing further that you need to do to take advantage of this membership freeze.
If you would like to help support the gym and continue your billing, please contact me at zachoknockout@gmail.com
We hope to see you again real soon!
March 2020
Dear Valued Members:
Per Governor Cuomo’s Executive Order, we have been required to close our doors until further notice. We are hopeful that we will be able to re-open soon.
With the closure, our employees will not be at work which means we will not be available to answer phone calls until we are able to re-open and have our team members back at capacity.
Given the suddenness of our shutdown and timing, the current plan is to assess the number of days missed when the closure has concluded and credit members accordingly. We are working hard to adjust to a situation that was thrust upon us, accommodate our members and ensure the survivability of the gym. Understandably, some situations are more dire than others, so if you cannot continue to make your payments please contact me at zachoknockout@gmail.com. If you wish to further assist our efforts to sustain the gym, please also feel free to reach out to the above email address with any assistance. Other questions/concerns about memberships will be addressed upon the return to work of our team members.
Knockout Fitness knows this is an unsettled time. We look forward to opening up our facility and welcoming you back.
Thanks,
Zach
